French woman gets $15-quadrillion phone bill

French woman gets $15-quadrillion phone bill

PanARMENIAN.Net - A French woman spent hours on the phone last month with telecom customer service reps, trying to convince them her $15-quadrillion phone bill was a mistake, Toronto Sun reports.

Solenne San Jose, from Pessac, in the Bordeaux region of France, terminated her contract with Bouygues Telecom in September, reports the French news service Sud Ouest. When she got her bill on Sept 28 with the cancellation fee, she said she "almost had a heart attack."

She was told 11,721,000,000,000,000 euros — which is about $15 quadrillion, or nearly 6,000 times more than her country's GDP — would automatically be withdrawn from her account.

"It was so many zeroes I couldn't even figure out how much it was," she told the newspaper.

Eventually, Bouygues admitted the amount was a mistake, but not before many frustrating hours of San Jose pleading and arguing with customer service reps on the phone.

"When I explained it was a mistake, they'd say it was all automatically calculated and withdrawals would begin shortly," she said. "The first time I called, I spent at least 45 minutes on the phone with one operator. He replied, 'It's automatic. There's nothing I can do.'"

One operator told her she could pay in instalments — 11,721 million of them.

"How many thousands of generations would it take to pay this bill?" she said.

Finally, they admitted the error. Her actual bill was $149.

 Top stories
U.S. Central Command said C-130 transport aircraft had made "multiple" drops of supplies provided by Kurdish authorities in Iraq.
The president will aim to show the U.S. public and allies abroad that he is committed to a plan to "degrade" and "destroy" the group.
Cazeneuve said authorities are monitoring a French member of the Islamic State group identified by the U.S. State Department.
The campaign expands upon the airstrikes the United States has been conducting against the militants in Iraq since early August.
Partner news
Soghomon Tehlirian assassinated Talaat Pasha on March 15, 1921

Operation Nemesis was a covert operation by the Armenian Revolutionary Federation carried out from 1920 to 1922, during which a number of former Ottoman political and military figures were assassinated for their role in the Armenian Genocide.