Facebook explains how it finds and removes hate speechJune 27, 2017 - 18:30 AMT PanARMENIAN.Net - As part of Facebook’s promise to answer “hard questions,” the company has published a long explanation of how it finds and removes hate speech — or at least, why it’s often not very good at it. The post runs through the difficulties of defining hate speech across different countries, teaching AI to handle its nuances, and separating intentionally hateful posts from ones that describe hate speech to critique it, The Verge says. Facebook lays out ambiguous scenarios that could flummox automated tools, including insulting terms that communities have reclaimed. It also describes some cases where it clearly got things wrong: it removed a piece of hate mail that activist Shaun King had posted in order to condemn, for example, a mistake Facebook acknowledges can be “deeply upsetting.” (It later restored the post.) It also lists occasions where it thinks it made the right call on a difficult issue. But it doesn’t delve into some of the thorniest hate speech questions, like semantic tweaks that turn ugly sentiments into acceptable opinions — “migrants are dirt” versus “migrants are dirty,” to cite one example from last year. This is a problem that goes beyond hate speech; as leaked moderation guidelines showed, there’s a frustratingly fine line versus serious and non-serious threats. And it requires responding to several different sets of legal requirements, because a hateful post could be acceptable in one country and banned in another. The company says it removes around 66,000 hate mail posts per week, and it relies heavily on user flagging to catch them. Facebook is committing to adding 3,000 more members to its 4,500-strong moderation team, but that’s still minuscule for a platform so big. And if Facebook ever wants to really solve its moderation problems, it will have to find its purpose first. Top stories Yerevan will host the 2024 edition of the World Congress On Information Technology (WCIT). Rustam Badasyan said due to the lack of such regulation, the state budget is deprived of VAT revenues. Krisp’s smart noise suppression tech silences ambient sounds and isolates your voice for calls. Gurgen Khachatryan claimed that the "illegalities have been taking place in 2020." Partner news Most popular in the section | Kazakh Foreign Minister arrives in Armenia Kazakh Foreign Minister Murat Nurtleu on Monday, March 18 arrived in Armenia for a two-day trip. Aliyev touts “good chances” for normalizing ties with Armenia Azerbaijani President Ilham Aliyev has declared that there are “good chances” for normalizing relations with Armenia. Putin secures fifth term as Russian president Russian President Vladimir Putin has secured a fifth term in office through a dubious national plebiscite. Top Armenian, Indian defense officials discuss cooperation The discussions primarily focused on enhancing cooperation in the defence sector between Armenia and India. |