March 2, 2016 - 15:39 AMT
Facebook “to open Messenger chat service to outside businesses”

Speculation is increasing that Facebook will open up its Messenger chat service to outside businesses, potentially as early as its F8 conference on April 12-13, VentureBeat reports.

Chat messaging so far has been mainly between two individuals, devoid of a way to interact with companies, whether for retail or other kinds of services.

“April’s going to be a hot month,” said Mike Roberts, head of Messenger at Kik, the popular messaging app used by more than 8 million people in the U.S., referring to Facebook’s anticipated move to open up its 800 million users to businesses.

“It’s huge,” agreed Beerud Sheth, chief executive of Gupshup, a messaging tech company. He called chat “a once in a decade paradigm shift,” where only now is the infrastructure really ready for commerce-related transactions to happen within the chat format.

There are more than a few hints that Facebook is about to go big.

A way to play chess with a friend within the chap app quietly appeared within Messenger three weeks ago. You simply choose a friend, type “@fbchess play” into the chat box, and a chessboard appears in the window.

Then another Messenger bot, @dailycute, surfaced. You select your friend, and the bot delivers up photos of cute animals. These all come after reports of a secret chatbot SDK Facebook released to help developers, an Uber experiment to offer rides through a chatbot, and the appearance of independent bots such as Assist, VentureBeat said.