The crash of a Turkish cargo plane in Kyrgyzstan which claimed at least 37 lives was caused by "pilot error", local authorities have announced, according to 9News.

"According to preliminary information, the plane crashed due to a pilot error," deputy prime minister Muhammetkaly Abulgaziev said at a briefing broadcast on state television.

A massive section of the aircraft's tail billowed smoke as rescuers worked in the village of Dacha-Suu, home to the majority of the dead, a spokesman for the country's emergency services, Muhammed Svarov, told AFP.

Crushed cars, shattered homes and chunks of burnt plane wreckage littered the village, which was hit by the plane at around 7:31 am local time, as many residents were still at home.

At least four pilots on the flight, which was travelling from Hong Kong to Istanbul via Kyrgyzstan's capital Bishkek, were among the dead, the emergency services ministry said, with one pilot's body yet to be found.

ACT Airlines, a Turkish cargo airline, said in a statement that the plane involved in the crash belonged to it. Kyrgyz authorities had initially stated that the aircraft belonged to Turkish Airlines, a claim the company denied.

ACT Airlines said it was "deeply saddened" by the accident and noted that "the cause of the accident is unknown."

Around 43 houses were damaged by the crash, according to the emergency services ministry.