Apple admits Macbook Air Wi-fi issues

PanARMENIAN.Net - Apple has responded to customer complaints regarding Wi-fi issues on the latest Macbook Air iteration with an offer to replace affected machines Apple's newly revamped Macbook Air was revealed at this year's WWDC, but a number of early adopters have complained about Wi-fi troubles with the new laptop, t3.com reports.

Customers vented their frustration on Apple's support pages, explaining that the Wi-fi connections on the 13-inch and 11-inch machines had a habit of dropping out and not reappearing.

At first, Apple did not acknowledge the problem, but it has now appeared the company is investigating the issue. According to a source that spoke to 9to5Mac, Apple is collecting up these affected laptops and sending them back for analysis.

An internal memo to Apple stores in the U.S. has reportedly cautioned: “In the United States, Apple Geniuses and Advisors should capture MacBook Air (13-inch, Mid 2013) and MacBook Air (11-inch, Mid 2013) computers with any Wi-Fi issues."

It also appears that Cupertino will be replacing any affected machines as some customers have reportedly been given a new Macbook Air and a USB-to-Ethernet adapter.

The problem isn't affecting every machine - but enough customers have been hit to force Apple to look at the issue, which has apparently developed due to the move up to an 802.11ac Wi-fi standard.