ArmenTel plans opening of independent public reception room, to resolve service quality-related issues, Head of ArmenTel Client Service Department Burastan Movsesyan told a news conference in Yerevan.

"ArmenTel reception room will be operating at company's headquarters, establishing business hours to handle customers' complaints in the presence of public representatives," Burastan Movsesyan said, adding that an increase in reception rooms' number is scheduled in future. According to her, company allocated additional resources in order to more efficiently handle customer complaints.