Anti-trust body warns telecom firms to abide by competition rules

Anti-trust body warns telecom firms to abide by competition rules

PanARMENIAN.Net - A state anti-trust body has warned three leading telecom companies of Armenia to abide by fair competition rules in providing services in the internet market, Armenia Now reported.

The State Commission for the Protection of Economic Competition (SCPEC) said on Friday, March 14 it had looked into complaints from numerous customers about internet services provided through USB modems. The probe, the body’s representative said, revealed a number of problems with the activities of K-Telecom, ArmenTel and Orange Armenia.

SCPEC Legal Department officer Arsen Hovhannisyan, in particular, said that the contract terms stipulated by companies allowed them to charge subscribers for the period when no internet service was provided.

The examination of citizens’ complaints also revealed certain difficulties in case subscribers apply for terminating the contract. The companies intentionally drag out the process, as a result getting revenues even when no service has been provided.

SCPEC Chairman Artak Shaboyan stressed that subscribers should pay only for the actually provided services. By the Commission’s decision, K-Telecom, ArmenTel and Orange Armenia were strictly warned and instructed to eliminate the violation.

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